SAVE UP TO 30%! Sale prices end 6/30/17. Shop Now!

SAVE UP TO 30%! Ends 6/30/17. Shop Now!

Employment Opportunities

The following are open positions with Demco. To express your interest in a position, simply download an employment application and return it to our Human Resources department. Demco offers a variety of family friendly benefits to our coworkers.

Current open position includes:

 

Position:

Copy Supervisor

Location: Madison, WI
Job Description:

Executes copywriting and proper voice and positioning for product and creative marketing copy in support of Demco marketing strategies and objectives for all brands/segments in all marketing channels. Oversees activities and performance of copywriters across both print and web channels. Monitors and manages workload and project assignments while ensuring adherence to quality standards, schedule deadlines and project objectives. Works with segment/brand leaders, multiple functional areas and Creative team to create benefit driver and compelling copy that clearly communicates our product offerings, positions Demco and promotes all brand segments across channels (Direct mail, digital marketing, tradeshow and sales). Proofreads content and edits as appropriate based on copy standards and guidelines.

Qualifications:

Qualified candidates will possess a Bachelor’s degree in Communication or Marketing along with 4 years of direct mail copywriting experience and 1 year of supervisory experience. The ability to write SEO copy is preferred. Must be able to juggle multiple projects, segments and channels simultaneously and meet deadlines as assigned. Must have good communication skills and work closely with clients. Must be able to create a range of concepts for each project, be self-motivated and bring a positive attitude to work each day. Understanding of product positioning and feature benefit copy principles is necessary to be successful along with working knowledge of direct marketing/industry - library market industry knowledge a plus.

Date Position
Opened:
03/06/2017


BACK TO TOP

 

Position:

Customer Intimacy Manager

Location: Madison, WI
Job Description:

The Customer Intimacy Manager will be responsible for leading our Customer Intimacy Strategy of “LSSA” (Listen, Synthesize, Share, Act). This position will utilize multiple sources to ensure customer intimacy including direct interface with customers, review of key trade journals & secondary research sources, and internal touchpoints such as Customer Service and Sales. Importantly, the Customer Intimacy Manager will synthesize the plethora of information into easy-to-read summary reports and presentations, including recommended action plans, and share them throughout the organization.

30 hours/week

Qualifications:

Bachelor’s with Master’s degree preferred. 3-5 years of professional work experience with emphasis in related research. Previous customer insights experience strongly preferred.

Date Position
Opened:
06/13/2017


BACK TO TOP

 

 

 

Position:

Customer Service Representatives (2)

Location: Madison, WI
Job Description:

Serve Demco’s customers by placing orders, preparing quotes and answering questions regarding the status of customer’s orders. Assist customers with answering questions they may have regarding our websites, products, promos, shipping, etc. Provide accurate information to customers regarding lead times, back orders and discontinued items. Help increase revenue and provide value to our customers by offering promotions and/or upsells. Has authority, within guidelines, to make changes in pricing for products or shipping to ensure customer satisfaction. Handles customer contacts via phone, mail, fax, internet, and email. Y-cords with new trainees and other coworkers throughout Demco. Works together with internal customers as part of the problem solving process.

Qualifications:

Pleasant voice with excellent telephone and communication skills required. The ability to analyze, with attention to detail and to prioritize, while handling multiple tasks in a timely and professional manner, is necessary. Must possess quick and accurate keyboarding skills. A minimum of one year of customer service experience is required. Previous call center experience is preferred.

Date Position
Opened:
02/06/2017


BACK TO TOP

 

 

Position:

IBMi Systems & Help Desk Technician

Location: Madison, WI
Job Description:

Provides support to the System Administration for the IBMi hardware and software, assisting with the daily management of this resource along with any other software systems that directly interact with the IBMi. Manages the workflow of the DTS help desk functions by working with all members of the DTS staff to assign, prioritize, schedule and execute help desk tickets. Supports team by processing level 1, routine help desk tickets. Position is also required to provide off hours support for urgent help desk requests.

Qualifications:

A 2-year degree in IT or other relevant field is required along with a minimum of 2 years’ experience working within a high-paced team environment that focuses on providing timely, effective IT service to internal customers. Educational or practical exposure to the IBMi/System I environment is preferred. Incumbent must have an innate understanding of technical services and a passion for providing quality support to all users. Successful candidates will be strong multitaskers with superior organization skills and a knack for communicating technical information to non-technical users.

Date Position
Opened:
05/05/2017


BACK TO TOP

 

 

Position:

Interior Solution Consultant

Location: Madison, WI
Job Description:

Drives revenue growth through delivery of specific solution subject matter expertise, and matching of Demco solutions with customer needs. In partnership with Account Development Managers, identifies opportunities for Demco solutions to address customer needs. Pursues penetration of assigned solution into current Demco accounts, and serves as the solution subject-matter-expert during the sales process. Also collaborates with Library Engagement marketing team to position assigned solution in the market, to drive inquiries and new customer acquisition. In addition, the position provides post-sales support as needed to ensure adoption and customer satisfaction. Contact with customers is estimated to be approximately 75% phone and 25% travel.

Qualifications:

Qualified candidates must possess four years of college education in a relevant subject (business, marketing, sales) or equivalent experience. A minimum of 3-5 years of relevant experience is needed. Experience utilizing CRM software required. Library/Education sales experience preferred. Maturity, enthusiasm, a professional demeanor and the ability to effectively communicate are vital for this position. Sales skills’ training is a plus. Must be proficient in WORD and EXCEL.

Date Position
Opened:
03/15/2017


BACK TO TOP

 

 

Position:

Marketing Communications Manager

Location: Madison, WI
Job Description:

In support of the Explore team, the Marketing Communication Manager focuses on developing the unique marketing channels, messaging and customer experiences needed to support new growth initiatives. This position creates, implements and manages a range of on-line & off-line marketing communications activities designed to generate product awareness, brand identity, support solution-based-selling, drive business opportunities and stimulate sales for the organization. Working closely with the digital marketing, creative services, product management, and customer insights team, the Marketing Communications Manager translates the Explore initiative’s vision into targeted communications strategies.

Qualifications:

Bachelor’s in English, Communications/ Marketing or equivalent with a minimum of 5 years of experience in marketing & communications.

Date Position
Opened:
05/30/2017


BACK TO TOP

 

 

Position:

New Solutions Development Manager

Location: Madison, WI
Job Description:

Responsible for the development of new customer-centric product solutions to optimize our product portfolios with new and innovative solutions, focusing on furniture upon onset. This position works collaboratively and cross-functionally to ensure successful ideation, development and launch of new products in order to deliver the stated business objectives including revenue growth, margin improvement and improved return on marketing investment.

Qualifications:

Qualified candidates will possess a Bachelor’s degree in a related field along with at least 5 years of product management experience, specifically leading the new product development process. Experience leading cross functional teams (design, engineering, usability, content development) is necessary along with evidence of utilizing data + customer insights to create new product strategy and lead the new product development process from ideation through launch. Experience managing customer facing products, using lean methodologies and/or stage gate processes is required. Successful candidates will have a proven history of teamwork and willingness to roll up one’s sleeves to get the job done.

Date Position
Opened:
03/6/2017


BACK TO TOP

 

 

Position:

Sales Development Specialist

Location: Madison, WI
Job Description:

Develops qualified opportunities from leads provided by various formal and informal sources. Utilizes sales and listening skills to call on clients for the purpose of developing leads and moving them into opportunities. Possesses time sensitive awareness of current events to understand urgency of leads/opportunities. Acquires customer and market intelligence, prospects for business that would produce opportunities for sales team to apply to defined sales process. Utilizes strong research skills, inclusive of critical thinking skills. Utilizes CRM software for data capture and reporting. Manages time and resources effectively to meet or exceed lead generation metrics and measures. Correctly identifies and escalates leads to appropriate members of the sales organization.

Qualifications:

Qualified candidates must possess two years of college education in a relevant subject (business, marketing, sales) or equivalent experience. A minimum of 1-2 years of relevant experience is needed. Experience utilizing CRM software required. Library/Education sales experience preferred. Maturity, enthusiasm, a professional demeanor and the ability to effectively communicate are vital for this position. Sales skills’ training is a plus. Must be proficient in WORD and EXCEL.

Date Position
Opened:
11/09/2016


BACK TO TOP

 

 

Position:

Web Development Manager

Location: Madison, WI
Job Description:

Leads the development of Demco, Inc. brand web sites, keeping the sites trend right to the B2B industry. Researches and implements best practice technology, feature and presentation. Responsible for the function and development of the web team, manages resources effectively to implement projects and design development of all sites and templates for digital marketing tactics. Plays a critical role in development of e-commerce strategy, SEO and over all on line customer experience. Leads the Web Improvement Team to gather feedback and push corporate web strategy forward successfully. Provides a communication bridge between Product Management, Creative Services, Customer Marketing, Customer Service and IS departments. Helps marketers understand how best to facilitate organizational goals on the website from a technical perspective and at the same time helping IS understand the flexibility and functional needs of implementing tools that help marketers facilitate those goals.

Qualifications:

Relevant Undergraduate degree or equivalent experience along with 5 years of Web Development and project management experience. Must also demonstrate strategic thinking/problem solving skills with the ability to modify web sites for a superior customer experience.

Date Position
Opened:
02/14/2017


BACK TO TOP

 

 

Demco, Inc.

Madison Office
4810 Forest Run Road
Madison, WI 53704

Mail resumes to:
Demco, Inc.
Human Resources
P.O. Box 7488
Madison, WI 53707-7488

Deforest Warehouse
500 E. North Street
Deforest, WI 53532

Email resumes to:
hr@demco.com

Fax resumes to:
(608) 241-8549

SALE!

Check out this month's amazing deals before they're gone!

100% SECURE SHOPPING

$0.00

View  |  Print

Checkout

Discover the Demco Family of Brands!

Demco
Demco Software
DEMCO Interiors
Upstart