Finding New Ways to Serve Our Customers and Communities
We want to assure you that your health and our employees’ health are our top priorities. With that in mind, we’re working hard to ensure you still receive the same level of service you’ve come to expect from Demco.
Our customer service team is delivering exceptional service from their homes, and our warehouse staff is taking extra safety precautions when fulfilling your orders. In addition, our dedicated manufacturing staff is producing essential face shields for healthcare workers across the country.
On this page, you’ll find resources to help you navigate new challenges, get the details of our updated ordering and shipping procedures, and learn about the changes we’ve made to protect the health of our coworkers.
Updated Ordering and Shipping Procedures
Due to the high number of public library and school closures, we’ve made some adjustments to make sure you receive your order when it’s most convenient for you. Please review the following information regarding current and future orders.
Orders in Process That Have Not Shipped
Orders That Have Already Shipped
Customers Receiving Orders Shipped Via FedEx
Updated Workplace Safety Policies
Demco has put several procedures in place to protect the health of our coworkers.
We are closely monitoring COVID-19 updates, and we will continue to evaluate operating procedures as needed to serve you. If there are delays in processes, timing, carriers, or products dependent on third-party vendors, we will keep you informed and update this page as this rapidly developing situation evolves.
These are unprecedented times for everyone, and we stand with you as you focus on your families, your students, and your communities.
As you plan for new services and prepare to reopen your spaces, we know that the health and safety of staff, students, and patrons is your top priority. We’ve pulled together some resources to help you meet these new challenges.
Looking Forward to Brighter Days
In the midst of stress and uncertainty, we’re hanging in there and looking for ways to keep everyone smiling (including finding out whose kids and pets are most likely to crash a conference call)!