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Employment Opportunities

The following are open positions with Demco. To express your interest in a position, simply download an employment application and return it to our Human Resources department. Demco offers a variety of family friendly benefits to our coworkers.

Current open position includes:

Position:

Business Development Manager

Location: Madison, WI
Job Description:

This position is responsible for establishing relationships with key partners to deliver against aggressive sales goals. In this role, you will drive Demco’s contract partnerships and development of new sales channels, as well as support advancement of Account Development, consistent with Demco’s growth strategies. This role is responsible for the following:

  • Driving new business by networking with existing contacts and other industry leaders to generate interest from potential partners.
  • Designing persuasive approaches and proposals to convert prospective partners into business partners.
  • Developing and maintaining existing accounts by presenting new solutions and services to partners and uncovering mutually advantageous opportunities.
  • Providing leadership to the Account Development team as they cultivate existing strategic account relationships by applying best practices of partnership development.
Qualifications:

A 4-year degree in a related field and a minimum of 3 years of experience as an Account Manager, progressing to key accounts, in sales leadership (especially strategic account management) or in business development. Successful candidates will be strong in collaboration, negotiation, and persuasion and will have experience with project management, specifically with setting goals, planning and managing projects, managing risks, calculating budgets, and influencing teams towards success. Business intelligence is necessary.

Date Position
Opened:
02/02/2018


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Position:

Copywriter

Location: Madison, WI
Job Description:
  • Develop requests from creative brief to finished copy for a variety of projects, including product copy for catalog and web, marketing campaigns, emails, banner ads, sales collateral, social posts, blog posts, and video scripts, in support of Demco marketing strategies and objectives.
  • Work with segment leaders and functional areas, including Product Management and Creative Services, to create benefit-driven copy, clarify requests, and keep projects moving forward within scheduled deadlines.
  • Develop compelling, high-quality copy under tight deadlines that clearly communicates Demco’s product offerings, positions Demco as an industry leader, and supports all brand segments and channels.
  • Proofreads content and edits as appropriate based on copy standards and guidelines.
Qualifications:

Qualified candidates will have a 4-year degree in English, Communications, Marketing, or other relevant field, along with 2 years of professional experience. Must have a demonstrated ability to write accurately, clearly, and persuasively; engage the reader; and produce on-brand marketing copy. Must demonstrate a thorough understanding of grammar, punctuation, proofreading symbols, and, ideally, SEO best practices. Knowledge of catalog, web, retail and social media writing conventions is necessary, along with the ability to juggle multiple projects simultaneously and meet deadlines. Must have good communication skills, be able to adapt to the diverse needs of a variety of segments and channels, and ensure a consistent approach and voice across channels.

Date Position
Opened:
08/15/2017


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Position:

Customer Service Representative Part Time Mon–Fri, 10am–2pm

Location: Madison, WI
Job Description: Serve Demco’s customers by placing orders, preparing quotes and answering questions regarding the status of customer’s orders. Assist customers with answering questions they may have regarding our websites, products, promos, shipping, etc. Provide accurate information to customers regarding lead times, back orders and discontinued items. Help increase revenue and provide value to our customers by offering promotions and/or upsells. Has authority, within guidelines, to make changes in pricing for products or shipping to ensure customer satisfaction. Handles customer contacts via phone, mail, fax, internet, and email. Y-cords with new trainees and other coworkers throughout Demco. Works together with internal customers as part of the problem solving process. 
Qualifications:

Pleasant voice with excellent telephone and communication skills required.  The ability to analyze, with attention to detail and to prioritize, while handling multiple tasks in a timely and professional manner, is necessary.  Must possess quick and accurate keyboarding skills.  A minimum of one year of customer service experience is required.  Previous call center experience is preferred.

Date Position
Opened:
09/29/2017


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Position:

Director of Engineering

Location: San Diego, CA/Indianapolis, IN
Job Description:

Act as a technology visionary, conceptualizing and executing on a long-term vision towards platform development, responsible for technology selection, products, engineering hires, road-map, execution and strategy across the software business.

Lead the Development, Architecture/Ops, Q/A, Implementation and Support teams and work closely with Product Management, UX/UI and other business stakeholders, to develop innovative, market-leading PaaS solutions for our library and other adjacent markets. Build teams, manage people, develop processes and instill best practices, measuring velocity, and shipping quality code. Help define and execute vision and strategy for the Software Business.

Qualifications:

A Bachelor’s Degree in a relevant field must accompany a minimum of 10 years related engineering experience. Must have the strong ability to communicate and present, specifically able to translate high level vision and strategy into clear, digestible objectives across all levels of the organization. Successful candidates will have a proven track record in selecting, developing, and engaging a high-performance team. In addition, this position requires:

  • Industry-leading experience with developing cloud-hosted platforms supporting secure products
  • Deep understanding of various Open Source communities and technologies
  • Track record working with network infrastructure / Software Defined Networks, virtualization technologies, operating systems, database and web applications
  • Experience working with open source tools, big data architectures leveraging Hadoop, NoSQL engines, and RDBMS engines
  • In-depth knowledge and experience securing service oriented architectures leveraging RESTful API’s
  • Experience working inside of Agile and quick-paced environments, LAMP Development, Mobile Development, RESTful API/services
  • Familiarity with mobile application development languages (Objective-C, Java) and mobile development frameworks (ReactNative, PhoneGap)
  • In-depth knowledge and understanding of AWS preferred, but not essential
  • Managing remote teams and ensure high coworker engagement and cross site collaboration.
  • Position requires travel up to 10% of the time
Date Position
Opened:
09/07/2017


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Position:

Finance Manager

Location: Madison, WI
Job Description:

This position is responsible for oversight of all finance, accounting and reporting activities for Demco. The Finance Manager will lead all day-to-day finance operations, which includes functional responsibility over accounting, accounts payable, accounts receivable, payroll, and sales and use tax. Responsibilities include production of periodic financial reports, as well as maintenance of an adequate system of accounting records and a comprehensive set of controls designed to mitigate risk, enhance the accuracy of the company’s reported financial results and ensure that reported results comply with generally accepted accounting principles. In addition, the position will drive continuous improvements in both accounting and operational processes.

Qualifications:

Requires a 4-year degree in accounting and/or finance. CPA/CMA preferred. Must have 3–5 years of experience in related field and prior supervisory experience. Microsoft Office experience required.

Date Position
Opened:
01/15/2018


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Position:

Inside Sales Specialist

Location: Madison, WI
Job Description:

This position is responsible for maximizing sales in an assigned territory to meet goals. In this position, you will be working with the customer to understand their needs and apply a consultative approach to determine the best solution to exceed the customer’s expectations. This position manages opportunities through the entire Demco Sales Process, including prequalifying the scope of the opportunity, creating quotes, performing customer follow-up and closing the order. The Inside Sales Specialist will use sales and listening skills to gain the entire scope of the customer’s project and identify the best solutions to maximize conversion rates. This requires effective communication and negotiations skills with customers, as well as suppliers and the ability to use CRM software to manage leads, opportunities and follow-up activities.

Qualifications:

Qualified candidates must possess a degree in a relevant major and have relevant experience. Maturity, enthusiasm, a professional demeanor and an ability to effectively communicate are vital for this position. Sales training and experience using CRM software a plus. Must be proficient in Microsoft Office.

Date Position
Opened:
01/15/2018


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Position:

Marketing Analyst / Circulation Planner

Location: Madison, WI
Job Description:

This position involves active participation in circulation planning and execution. The individual in the position would be required to perform database data mining and reporting (standard and ad hoc) for various parts of the business. Forecasting, budget management, and vendor management are essential duties within the position. In addition, the individual will work with several internal and external teams, leading projects at times.

Qualifications:

A 4-year degree in relevant field (i.e. marketing, business, finance, or accounting) along with 2–5 years in Direct Marketing, Circulation and/or quantitative analysis is required. The successful candidate will have the ability to review and summarize large amounts of data while maintaining a high level of accuracy and be able to communicate key issues to varying levels of management. Creative analytical skills (identify strategic issues/hypothesize and quantify relationships) are necessary for this role. Thorough knowledge of Excel and knowledge of database structure and relationships is required. Experience with SPSS and SQL is beneficial.

Date Position
Opened:
01/15/2018


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Position:

Product Success Manager

Location: San Diego, CA
Job Description:

This position is responsible for onboarding customers who purchase a Demco Software product. In this role, you will:

  • Ensure every customer knows how to effectively use the products they have purchased.
  • Manage the timely completion of new customer implementation and provide a world-class customer experience for all customers.
  • Strive to increase customer satisfaction, loyalty, and retention through each customer interaction.

Qualifications:

A 4-year degree or equivalent experience is required, in addition to a minimum of 3 years’ experience in a customer-facing role, a role performing detail-oriented technical duties, or a role working with QA or software life cycle. Successful candidates must be detail-oriented, highly motivated, flexible and self-directed, with a competitive instinct to drive products to success in the marketplace. Excellent verbal and written communication skills and the ability to speak intelligently and with authority about a variety of technology topics are essential in supporting our customers. Ideal candidates will also have experience with Apple/Google Developer submissions, programming, continuous integration, and web development.

Date Position
Opened:
02/02/2018


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Position:

Product Support Engineer

Location: San Diego, CA
Job Description:

This position acts as a liaison between Demco Software and its current customers to provide world-class engineering support. The Product Support Engineer will effectively solve customer issues, complaints, and inquiries and work with internal team members to ensure fixes are logged appropriately and feature improvement ideas are shared. The Product Support Engineer will keep customer satisfaction at the core of every decision and behavior.

Qualifications:

Qualified candidates must possess a 4-year degree in Computer Science or other relevant field, which will accompany a minimum of 2 years of experience as a Support Engineer or similar role. Qualified candidates must be excellent problem solvers who have a good understanding of computers, mobile devices, and other tech products, and the ability to provide step-by-step technical help, both written and verbal. The ability to set priorities and manage time effectively is crucial for this role. Familiarity with CRM systems and procedures is helpful.

Date Position
Opened:
02/02/2018


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Position:

Sales Development Specialist

Location: Telecommuting may be considered based on candidate’s location
Job Description:

Develops qualified opportunities from marketing-qualified leads and provided targeted lists. Understands the time-sensitive nature of the sales cycle and acts with urgency to call on clients, assess their needs and qualify opportunities. Uses listening and research skills to seek industry knowledge, customer intelligence, and information that helps inform the organization about the viability of its solutions. Utilizes CRM software for data capture and reporting. Manages time and resources effectively to meet or exceed qualification metrics. Correctly identifies and escalates opportunities to appropriate members of the sales organization.

Qualifications:

It is preferred that qualified candidates possess two years of college education in a relevant subject (business, marketing, sales), a minimum of 1–2 years of relevant experience and experience using CRM software. Library/education sales experience preferred. Maturity, enthusiasm, a professional demeanor and the ability to effectively communicate are vital for this position. Must be proficient in Microsoft Office.

Date Position
Opened:
01/17/2018


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Position:

Software Product Manager

Location: San Diego, CA
Job Description:

This role serves as the critical bridge between software engineering and marketing. The Software Product Manager creates and follows disciplined processes to carry out the following:

  • Conduct market, customer, and user research and create product roadmaps outlining appropriate products, technical specifications, and product descriptions
  • Schedule and manage release cycles and product launches
  • Define products and specs internally and for customers by collaborating with engineering and marketing teams
  • Track and document progress and goals across all products
Qualifications:

Requires a college degree in a related field. Technical software background and experience strongly preferred. Must have 3–7 years of recent product management experience.

Date Position
Opened:
01/03/2018


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Position:

Sourcing Buyer

Location: Madison, WI
Job Description:

The person in this position will develop, manage, and maintain strategic relationships with assigned suppliers in achievement of our departmental and company goals. Key responsibilities include:

  • Managing the supplier relationship with key suppliers
  • Monitoring supplier conformance to Demco’s service, quality and performance requirements
  • Negotiating supplier agreements with new suppliers which govern the relationship
  • Negotiating the annual cost guarantees with assigned suppliers
  • Managing the resolution of supplier issues which are escalated from internal business partners
  • Continually identifying and capitalizing on opportunities to remove costs from the supply chain
  • Utilizing effective project management techniques on the implementation of key cost saving initiatives
  • Supporting and leading projects with procurement coworkers throughout the organization
Qualifications:

A 4-year degree in a relevant field and 5 years of purchasing experience. Preferred candidates will have 3+ years managing sourcing projects and CPSM or CPM certifications are a plus.

Date Position
Opened:
02/09/2018


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Demco, Inc.

Madison Office
4810 Forest Run Road
Madison, WI 53704

Mail resumes to:
Demco, Inc.
Human Resources
P.O. Box 7488
Madison, WI 53707-7488

Deforest Warehouse
500 E. North Street
Deforest, WI 53532

Email resumes to:
hr@demco.com

Fax resumes to:
(608) 241-8549

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